Pathbagger
Help & support

How can we help?

Check the quick answers below — if they don't sort it, send us a message.

Some of my activities are missing

Open the path and press Sync now — each path is scanned separately, and keep the page open until it says Done. Activities set to Only You on Strava are only visible if you ticked the private-activities box when connecting; to change that, sign out and connect again with both boxes ticked. Activities without GPS (treadmill runs, manual entries) can't be matched.

My progress looks lower than I expected

GPS can drift a little away from the path, especially in woods or valleys. Open the path, choose Advanced, raise the match distance and press Rescan.

How do I delete my data?

Open your Strava settings → My Apps and revoke access for Pathbagger. We're told straight away and delete everything we hold about you. You can also ask using the form below. See our privacy policy for more.

Can you add a path that isn't listed?

Yes — sign in, choose Add a path, and use Request a path at the bottom of the catalogue. Or pick “An idea or feedback” below.

Send us a message

We usually reply within a couple of days.

We only use these details to reply to you.

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